Term and condition
Term and condition
Effective Date: 1st January 2025
Welcome to Strong Mad Honey, operated by Strong Mad Honey Pvt. Ltd., based in Kathmandu, Nepal.
Throughout this website, the terms “we”, “us”, and “our” refer to Strong Mad Honey, and the terms “you”, “your”, or “user” refer to anyone accessing or using this website.
By accessing or purchasing from www.strongmadhoney.com, you agree to be bound by these Terms and Conditions, our Privacy Policy, and all other legal notices or disclaimers posted on this website.
Please read them carefully before using our website or making any purchase.
1. Website Use
You agree to use this website only for lawful purposes and in accordance with these Terms. You must not:
Use the website in a way that could disable, damage, or impair it.
Attempt unauthorized access to our systems or servers.
Use the website to transmit harmful or malicious content, spam, or offensive material.
Copy, reproduce, or distribute any website content without prior written permission.
We reserve the right to suspend or terminate access to any user found violating these terms.
2. Eligibility
By using this website and purchasing from us, you represent that you are at least 18 years of age (or have legal guardian consent) and capable of entering into binding agreements.
3. Product Information
We take great care to ensure all descriptions, images, and information on our website are accurate.
However, minor variations in color, texture, or packaging may occur due to lighting or display differences.
All products sold under Strong Mad Honey are natural and handcrafted, and variations are part of their authenticity.
4. Orders & Acceptance
Placing an order through our website constitutes an offer to purchase.
You will receive an email confirmation once your order is received.
We reserve the right to:
Refuse or cancel any order due to suspected fraud, inaccurate information, or product unavailability.
Limit or restrict order quantities per customer, per household, or per country.
If your order is canceled after payment, a full refund will be issued to your original payment method.
5. Pricing & Payments
All prices displayed on our website are in USD (or respective currency, depending on your region) and are subject to change without notice.
Payment must be completed before order processing.
Payments are securely handled via trusted third-party gateways (e.g., Stripe, PayPal, etc.).
We are not responsible for any credit/debit card fraud. The user is solely responsible for the use of their payment method.
6. Shipping & Delivery
We ship globally using reliable international courier services (such as DHL, Aramex, or FedEx).
Delivery times vary based on destination and customs clearance.
Customs duties or import taxes (if any) are the responsibility of the customer.
Once shipped, we provide a tracking number via email.
Please refer to our Shipping & Return Policy for detailed information.
7. Returns, Refunds & Replacements
Due to the nature of our product, returns are accepted only in specific cases, such as:
Damaged or leaking jars during shipping.
Lost or undelivered packages.
Customs return or non-delivery due to carrier issues.
To request a replacement or refund, you must contact us within 5 days of delivery with photo/video proof.
Approved refunds will be processed within 5–10 business days.
8. Intellectual Property
All website content, including product images, descriptions, logos, brand names, text, and design elements, are the exclusive property of Strong Mad Honey Pvt. Ltd. or its licensors.
Unauthorized use, copying, modification, or distribution is strictly prohibited and may result in legal action
9. User Comments & Feedback
By submitting feedback, reviews, or comments, you grant us a non-exclusive, royalty-free, and perpetual right to use, reproduce, or publish them for marketing or website improvement.
You agree that your comments will not contain offensive, defamatory, or unlawful content.
10. Third-Party Services & Links
Our website may include links to third-party websites or tools.
We are not responsible for the content, privacy policies, or practices of any third-party site.
Any interaction with third-party links is entirely at your own risk.
11. Limitation of Liability
To the fullest extent permitted by law, Strong Mad Honey, its directors, employees, or agents shall not be liable for any indirect, incidental, or consequential damages resulting from:
Use or inability to use our website or products.
Delays in shipping or customs clearance.
Errors, omissions, or inaccuracies in product descriptions.
In no event shall our total liability exceed the amount paid by the customer for the order in question.
12. Prohibited Uses
You are strictly prohibited from:
Engaging in unlawful, fraudulent, or harmful activities.
Uploading or transmitting malicious code or viruses.
Using our content for commercial or resale purposes without authorization.
Violating the intellectual property rights of Strong Mad Honey or others.
13. Termination
We reserve the right to terminate your access or refuse service at any time without notice if you violate these Terms or engage in any harmful or fraudulent activity.
14. Governing Law & Jurisdiction
These Terms & Conditions are governed by and construed under the laws of Nepal.
Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Kathmandu, Nepal.
15. Changes to These Terms
We may revise these Terms & Conditions from time to time.
The most recent version will always be available on this page with the updated effective date.
Your continued use of the website after changes constitutes your acceptance of the revised terms.
16. Contact Information
For questions or concerns about these Terms & Conditions, please contact:
Strong Mad Honey Pvt. Ltd.
📧 Email: support@strongmadhoney.com
🌍 Website: www.strongmadhoney.com
📍 Kathmandu, Nepal
Our Commitment
At Strong Mad Honey, we operate with transparency, authenticity, and integrity.
By shopping with us, you join a community that values quality, purity, and trust — the true spirit of Himalayan Mad Honey.
