Our Policies
Our Policies
At Strong Mad Honey, accessible from https://www.strongmadhoney.com, we value your privacy and are fully committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or purchase from our website.
By using our website, you agree to the practices described below. If you do not agree, please do not use our services.
1. Information We Collect
We collect both personal and non-personal data to ensure smooth order processing, secure transactions, and improved user experience.
A. Personal Information
When you place an order, contact us, or subscribe to updates, we may collect:
Full Name
Email Address
Phone Number
Shipping & Billing Address
Payment Details (processed securely via trusted third-party providers such as Stripe or PayPal)
B. Non-Personal Information
Collected automatically through cookies, analytics, and server logs:
IP Address
Browser Type & Version
Time Zone
Device Information
Pages Visited and Duration
2. How We Use Your Information
We use your information to:
Process, fulfill, and deliver your orders
Communicate order updates, confirmations, or issues
Respond to your queries or support requests
Improve website functionality and user experience
Send promotional offers (only if you’ve opted in)
Prevent fraudulent transactions and enhance website security
We do not sell or rent your personal data to any third party.
3. Sharing of Information
We only share data with trusted partners who help us deliver your orders and maintain service quality, such as:
Payment gateways (for secure transaction processing)
Shipping and logistics partners (for timely delivery)
Analytics providers (for website performance insights)
Legal authorities (only when required by law or court order)
All partners are required to handle your information securely and only for the purpose it was provided.
4. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to:
Remember user preferences and settings
Analyze traffic and site performance
Provide personalized recommendations and experiences
You can control or disable cookies through your browser settings. However, certain parts of the site may not function properly if cookies are disabled.
5. Your Rights
Depending on your country of residence, you may have the following rights:
Access and request a copy of your personal data
Request correction or update of inaccurate details
Request deletion of your data (“Right to be Forgotten”)
Withdraw consent for marketing communication
Request transfer of your data (Data Portability)
To exercise these rights, please contact us at support@strongmadhoney.com.
6. Data Retention
We retain your personal data only as long as necessary to:
Fulfill the purpose for which it was collected
Comply with legal and accounting obligations
Resolve disputes or enforce agreements
After this period, your data is securely deleted.
7. Security Measures
We implement strict technical and organizational measures to protect your data against unauthorized access, alteration, or misuse.
While we maintain advanced security protocols, please note that no online transmission or storage system is 100% secure.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices or content.
Please review their individual privacy policies before providing any personal information.
9. Children’s Privacy
We do not knowingly collect or solicit personal information from anyone under the age of 18.
If you believe your child has provided information to us, please contact us immediately to have it removed.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our operations, legal requirements, or service providers.
Any updates will be posted on this page with a revised “Effective Date.”
11. Contact Us
For questions, requests, or complaints regarding this Privacy Policy or your personal data, please contact:
Strong Mad Honey
📧 Email: support@strongmadhoney.com
🌍 Website: www.strongmadhoney.com
📍 Based in: Kathmandu, Nepal
Our Commitment
At Strong Mad Honey, your privacy is our priority. We handle your data with respect, transparency, and care — just as purely as the honey we deliver.
